Signing Up     |     Driver Rates     |     Vehicle Requirements


Austinites love to ride local with RideAustin - and we've been thrilled with our continued growth. Our riders appreciate that we were created by locals, we pay drivers more, and we give back to local charities. If you are savvy about Austin street navigation and pride yourself on exemplary customer service, we'd love to have you!

Driver Requirements:

  • 21 years old
  • Have at least 1 year driving experience in the U.S.
  • Have at least 3 years of driving experience if under 23
  • Vehicle must seat 4 passenger seats (in addition to driver)
  • Consent to and pass a two-step background check (online via app and a fingerprint check)
  • Use a 4-door vehicle

ZERO TOLERANCE POLICY

RideAustin has a zero tolerance policy on the use of drugs or alcohol by drivers who are driving passengers. If a driver is found in violation of this policy, he/she will be deactivated immediately. 


Sign Up Instructions:

  1. Download either the Android or iPhone Rider app from the above links. (Red, White & Blue Texas Icon)
  2. Click Register to create an account.
  3. Select the option to register as a driver at the end of the initial account creation. Make sure to have your driver's license and insurance information available. If you return to the app later, click the 3 bars in the upper left and select the option "Drive with Ride Austin".
  4. Be sure to take clear photos exactly as instructed. 
  5. After the application on the app is complete, look for an email with a custom link for Payoneer (our driver payment processing provider) to set up your direct deposits.
  6. Make sure you have a profile photo uploaded in the app (Menu -> Settings -> Edit Account -> Change Photo -> Save)
  7. Perform a fingerprint background check at your closest Identogo location with the service code "11GYVN". 
  8. 3-5 business days after you do the fingerprint background check, pick up your TNC Card and Fingerprint Vehicle Decal at the City of Austin Transportation office at 1111 Rio Grande, 8:30 a.m. - 12:30 p.m.  Email a photo of the TNC card to documents@rideaustin.com. 

Once we receive your TNC Card verification, confirm your direct deposit is set up and 3rd party background check is clear (authorized via the app sign-up), and all your other documentation is in place, we will make a final decision on your application.