Austin has given us a resounding welcome and we are thrilled with our phenomenal growth. We need more drivers to capitalize on our momentum - come drive with us!

Instructions:

  1. Download either the Android or iPhone app from the above links.
  2. Click Register to create an account.
  3. Select the option to register as a driver at the end of the initial account creation. Make sure to have your driver's license and insurance information available. If you return to the app later, click the 3 bars in the upper left and select the option "Drive with Ride Austin".
  4. Look for an email with instructions and a custom link for Payoneer (our driver payment processing provider) to set up your direct deposits.
  5. Make sure you have a profile photo uploaded in the app (Menu -> Settings -> Edit Account -> Change Photo -> Save)
  6. Perform a fingerprint background check at your closest Identogo location with the service code "11GYVN". 
  7. Come by our facility at 1203 West 5th Street 9 a.m. to 1 p.m. Monday, Wednesday & Friday and Tuesday & Thursday, 1 p.m. - 6 p.m. and RideAustin will complete your vehicle inspection and interview.
    • Please bring your valid and current vehicle registration information, as well as your bank account information if you did not already set up the direct deposit account. 
  8. 3-5 business days after you do the fingerprint background check, pick up your TNC Card and Fingerprint Vehicle Decal at the City of Austin Transportation office at 1111 Rio Grande, 8:30 a.m. - 12:30 p.m. or 1:30 p.m. - 4:00 p.m. Email a photo of the TNC card to documents@rideaustin.com. 

Once we receive your TNC Card verification, confirm your direct deposit is set up and 3rd party background check is clear (authorized via the app sign-up), and all your other documentation is in place, you will be activated to drive for RideAustin.

 

Driver Rates:

We currently have 4 types of vehicles classes in the app.  For Regular car class trips, 100% of the fare (mileage, time and base fees) go to drivers. For SUV, Premium and Luxury classes, we charge a 20% Service Fee, which means 80% of fare goes to drivers.

 

Fare Schedule:

Standard:

$0.99 per mile + $0.25 per minute

$1.50 base fare, $4 minimum fare

SUV (6 passenger vehicles):

$2.60 per mile + $0.35 per minute

$3.00 base fare, $10 minimum fare

Premium:

$2.75 per mile + $0.40 per minute

$3.00 base fare, $10 minimum fare

Luxury:

$3.75 per mile + $0.50 per minute

$5.00 base fare, $10 minimum fare

Additional Fees:

In addition to the Fares, RideAustin also charges passengers the following fees:

$2.00 booking fee

1% City of Austin fee

$0.30 + 2.3% processing fee (minimum $1)
 

Directions:
We are located in downtown Austin
Address: 1203 West 5th Street
Office Hours: Monday through Thursday, 10:00 a.m. to 5:30 p.m.
Friday, 10:00 a.m. to 3:00 p.m.
WE ARE CLOSED EVERYDAY FROM 1:00 P.M. TO 1:30 P.M. FOR LUNCH

Don't worry, we have a big parking lot!
 

ZERO TOLERANCE POLICY

RideAustin has a zero tolerance policy on the use of drugs or alcohol by drivers who are driving passengers. If a driver is found in violation of this policy, he/she will be deactivated immediately. 

Qualifying Vehicles:
All Premium & Luxury Vehicles Must Have Leather Seats