Austin has given us a resounding welcome and we are thrilled with our phenomenal growth. We need more drivers to capitalize on our momentum - come drive with us!
- Download either the Android or iPhone app from the above links.
- Click Register to create an account.
- Select the option to register as a driver at the end of the initial account creation. Make sure to have your driver's license and insurance information available. If you return to the app later, click the 3 bars in the upper left and select the option "Drive with Ride Austin".
- Look for an email with instructions a custom link for Payoneer (our driver payment processing provider) to set up your direct deposits.
- Make sure you have a profile photo uploaded in the app (Menu -> Settings -> Edit Account -> Change Photo -> Save)
- Take 4 different photos of your vehicle and email them to Documents@rideaustin.com and include your name and the email address you registered under:
- Front right angle showing the license plate
- Left back angle showing the license plate
- Inside of the back seat (must be a clear, lit photo)
- Open trunk
Once we get all your documents and confirm your 3rd party background check (authorized via the app sign-up) is clear, you will be activated.
However, you will then be required to complete the following steps within 30 days of your driver activation in order to remain an approved driver with RideAustin. If you complete 50 trips and steps 1 & 2 below before October 31, 2016, we'll give you an extra $250!
- Perform a fingerprint background check at your closest Identogo location with the service code "11GVYN".
- Come by our facility at 1203 West 5th Street (10 a.m. to 6 p.m. Monday to Thursday, or 10 a.m. - 3 p.m. Friday) and RideAustin will complete your vehicle inspection and interview.
- Please bring your valid and current vehicle registration information, as well as your bank account information if you did not already set up the direct deposit account.
- If you have already passed a fingerprint background check, please bring a copy of those fingerprint results to your interview.
- 3-5 business days after you do the fingerprint background check, pick up your TNC Card and Fingerprint Vehicle Decal at the City of Austin Transportation office at 1111 Rio Grande, 8:30 a.m. - 12:30 p.m., or call them at 512-974-1563 to request they mail the items to you.
We currently have 3 types of vehicles classes in the app and will soon offer a luxury car class. For Regular car class trips, 100% of the mileage, time and base fees go to drivers. For SUV and Premium classes, 80% of mileage, time and base fees go to drivers.
$0.99 per mile + $0.25 per minute
$1.50 base fare, $5 minimum fare
$2.60 per mile + $0.35 per minute
$3.00 base fare, $10 minimum fare
$2.75 per mile + $0.40 per minute
$3.00 base fare, $10 minimum fare
$3.75 per mile + $0.50 per minute
$5.00 base fare, $10 minimum fare
RideAustin also charges a $1.50 booking fee and 1% City of Austin fee on all trips
We are located in downtown Austin
Address : 1203 West 5th Street
When : Monday through Thursday, 10 a.m. to 6 p.m.
Friday, 10 a.m. to 3 p.m.
Don't worry, we have a big parking lot!
ZERO TOLERANCE POLICY
RideAustin has a zero tolerance policy on the use of drugs or alcohol by drivers who are driving passengers. If a driver is found in violation of this policy, he/she will be deactivated immediately.