Austinites love to ride local with RideAustin - and we've been thrilled with our continued growth. Our riders appreciate that we were created by locals, we pay drivers more, and we give back to local charities.
ZERO TOLERANCE POLICY
RideAustin has a zero tolerance policy on the use of drugs or alcohol by drivers who are driving passengers. If a driver is found in violation of this policy, they will be deactivated immediately.
INSTRUCTIONS TO SIGN UP
Download the RideAustin App - Register as a passenger > go to the menu > Drive with RideAustin > Follow instructions.
Fingerprints - We require every driver to be fingerprinted.
You must perform a fingerprint background check at Identogo using the code 11GYVN located at: 108 Denson Dr. from 8am - 5pm Monday - Friday (walk ins).
Chauffeur's Permit - Once you get your fingerprints done, you must get your chauffeur's permit which allows you to use our Direct Connect feature and create your own clientele.
Steps to obtain a Chauffeur's Permit:
1. Call (512) 974-1438 to verify your current fingerprint status
2. Complete the application for a Chauffeur's permit.
3. Download and print your type 3A - 3 year driving record (available at: http://www.dps.texas.gov/DriverLicense/driverrecords.htm).
4. Pass a 20 question multiple choice test on driver and passenger's safety.
The Ground Transportation is located at: 1111 Rio Grande St. (12th St.) Austin, TX 78701.
Please make sure you have all the forms ready and the $20 fee in cash or check only!
Hours of Operation:
Mon. Tues. & Thurs.: 8:30am - 2:30pm
Wed. and Fri.: 8:30 - 11:30am